Manage customer relations
Send notifications and provide an innovative customer service with the most popular and loved messaging channel.
The all-in-one cloud platform for instant messaging app
Improve your customer service processes
and revolutionise customer experience
Provide support and quickly respond to requests.
Start outbound campaigns, send alerts and targeted push notifications.
A real customer operations manager that brings your customer service on the smartest channel!
Unlimited number of agents simultaneously
All the agents you need with defined roles. Set up priority treatment for each type of service.
Analytics volumes and performances
Monitor conversation data, agent productivity and volumes in real time.
Perfect knowledge of contacts
Import all your contacts with all information. Always provide a customised and punctual service.
Make your customer service smarter: send and receive videos, pictures, documents and locations.
Customer chat history
Save conversations, retrieve necessary information and be as good as it could be.
Forward conversations to the most competent agents in order to always guarantee an efficient service.
Create customizable message templates usable at anytime.
Set up chatbots able to respond automatically to precise requests.
Increase your agents proactivity configuring message templates to frequently asked questions.
How does it work? How do you activate it?
Choose the language and the formula you prefer, we will configure a turnkey platform for you. Receive your credentials and start to make your customers happy!
- Fixed monthly subscription fee
- Multilingual customization on request
- Turnkey activation
- Support 24/24, 7/7
Are you happy to use WhatsApp for your customer service?
Here are the advantages that makes the difference.Scopri tutte le funzionalità
|Unlimited number of agents|
|Automated messages (chatbot)|
|Agent activity tracking|
|Contact database management|
|Notifications, alert, push|
|Frequently given answers|
|Comments and notes|